For more technically capable Small Businesses wanting to buy and install their own systems there are several one box solutions on the market that offer Telecoms and Data capabilities.
Each one has its own strengths and weaknesses, and its fair to say I dont yet know of one which meets the complete needs of the purchaser. They all have limitations and some have serious flaws - for example IP Office products can be unstable and unreliable and Xcelerator has poor quality Analogue Trunks.
The trouble is that Telecoms Resellers know how best to deal with the limitations and weaknesses of the specific systems they work with, and how to overcome them whereas an end customer buying and setting up their own system only discovers the limitations once they have bought it.
I am looking at a fairly new entry to the marketplace currently and, if it is as good as it appears initially, then I'll update this blog to recommend it later. Currently all I can say is if you buy a system for a bargain price expect it to have limitations and bottom end capabilities. Buyer beware as they say....
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